CEO Today - USA Awards 2022

named one of Canada’s Best Employers for Diversity by Forbes, and the only organization to be honoured in the category of Health Care Equipment & Services. How would you describe your leadership style, and how has it evolved since you took the helm at LifeLabs? As a leader, I believe in constantly learning from those around me. I work with a dedicated, engaged, and caring team that inspires me every day. It is important to me to create a culture of open dialogue as I value the input and ideas that are shared with me. My role is to empower my leadership team and keep things moving by removing barriers and getting out of their way. I trust my team and it is incredibly rewarding to see them thrive after giving them the space and support they need. I firmly believe that strong leaders motivate their teams and one of my greatest passions is supporting leaders as they evolve into more confident, agile, and determined versions of themselves. For our readers who might need to become more familiar, please describe the mission and core services of LifeLabs and how you serve the Canadian public. LifeLabs is a 100% Canadian-owned company that has been serving the healthcare needs of Canadians for more than 50 years. Each year, LifeLabs performs approximately 120 million laboratory tests to help diagnose, treat, monitor and prevent diseases for Canadians. The customer is at the centre of everything we do and we are committed to empowering healthier lives of Canadians. Our customers count on us to provide accurate, timely, and informative results. This motivates us every day to deliver the high quality, accurate service our customers depend on that also fuels our culture of continuous improvement so we can achieve excellence. How does LifeLabs differentiate itself in Canada’s competitive landscape of medical diagnostic services? LifeLabs’ core mission is to be a valued healthcare partner for Canadians, providing reliable service and trusted results. We are focused on empowering the healthier version of the lives of Canadians. We want to make diagnostic insights accessible, so our customers are empowered to make choices to live their best lives. Our team steps up when needed, especially in the face of urgent public health care crises. When COVID-19 impacted the lives of Canadians and the global economy, we were able to continue to provide essential services to our customers, clients, and partners. We worked closely with our government partners, making crucial investments to help maintain lab diagnostic testing services and ensured critical testing was available to support healthcare. I am also proud to share that we are involved with several incredible organizations in communities across Canada. Our employees are engaged and regularly donate, fundraise, or volunteer for Canadian Registered Charities or Non-Profit Organizations. We also focus our impact on sustainability. We know the health of our planet is closely linked to the health CEO Today USA Awards 2022 - FEATURED WINNER - - 8 -

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