Susan Hardwick

Susan Hardwick

Susan Hardwick

American Water Works, Inc.
Susan Hardwick is President and Chief Executive Officer (CEO) of American Water Works, Inc. (NYSE: AWK), the largest publicly traded U.S. water and wastewater utility company. Ms. Hardwick leads a team of 6,500 talented professionals who provide drinking water and wastewater services to more than 14 million people in 14 states and 18 military installations. American Water's regulated businesses operate in approximately 1,700 communities across the U.S. and provide water and wastewater utility services to residential, commercial, industrial, and other customers.
Ms. Hardwick joined American Water in June 2019 and became CFO in July of that same year. In this role, she was responsible for all aspects of financial management and strategy, including treasury, financial planning, accounting, investor relations, internal audit, risk management, supply chain, regulatory services, and control functions. In February 2022, she was named President and CEO, and was elected to serve on the Board of Directors at American Water.
Prior to joining American Water, Ms. Hardwick served as Executive Vice President and CFO of Vectren Corporation. In this role, Ms. Hardwick was a member of the executive leadership team responsible for development and execution of business and financial strategy for both the regulated utility businesses, as well as the market-based subsidiaries. She also led the development and execution of the company's regulatory strategy and investor relations and was responsible for numerous financing transactions.
Vectren was acquired by CenterPoint Energy Company in February 2019. Ms. Hardwick led the execution of the definitive agreement with CenterPoint Energy for the 2019 sale of Vectren for $8.5 billion, the second highest multiple paid for a natural gas distribution company at the time.
Ms. Hardwick was elected to the Board of Directors of New Jersey Resources, Inc. in September 2020. She currently serves on the National Board of Directors and as Treasurer of Family Promise, Inc, sits on the Board of the Philadelphia Chamber of Commerce, and has also served in leadership positions on a variety of community boards over the course
of her career. Appointed by the Governor, Ms. Hardwick served two terms as an Arts Commissioner for the state of Indiana. She was also the recipient of the Athena Award in 2009 by the Chamber of Commerce of Southwestern Indiana, the Sara B. Davies Leadership Award in 2016 presented by Leadership Evansville, and the Torchbearer Lifetime Achievement Award in 2016 presented by the Indiana Commission on Women. Also, in 2016, she was named
CFO of the Year Honoree by the Indianapolis Business Journal and by the Philadelphia Business Journal in 2020.
Ms. Hardwick was recognized as a 2021 Top 50 Financial Leader by the National Diversity Council and was inducted into the Evansville Regional Business Hall of Fame in December 2021.
She has also held numerous leadership and committee roles with the American Gas Association and the Edison Electric Institute, is a CPA and holds an accounting degree from Indiana University.
American Water is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing¨ by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,500 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.
Water is not just essential - it's a life force. It flows through everything big and small, giving us what we need to drink, wash, work, cook, play, grow and so much more. It's a vital part of nearly everything we do, and that's where American Water comes in; delivering the best quality water to our customers across the country, so no matter what the day has in store, life can keep flowing. We deliver safe, clean, reliable water service that is also affordable because our customers, employees, partners and the people and institutions who invest in us deserve nothing less. Every community should be stronger because we are there.

Interview with Susan Hardwick

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